Privacy Policy
Privacy Policy
Last Updated: February 2026
TradeX (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) and other applicable laws.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enroll in our programs, or access our student portal.
Information We Collect
A. Information You Provide Directly
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Full name
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Email address
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Mobile number
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Billing details
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Course enrollment information
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Payment confirmations
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Messages sent through contact forms
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Webinar registration details
B. Student Portal Information
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Login credentials
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Course progress
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Quiz results
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Download activity
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Communication within student groups (where applicable)
C. Automatically Collected Data
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IP address
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Browser type
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Device information
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Pages visited
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Cookies and usage analytics
Payment Processing
TradeX does not store full credit card or payment information.
Payments are processed through secure third-party payment providers. These providers operate under their own privacy policies and security standards.
Sharing of Information
We may share your information with:
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Technology service providers (CRM systems, hosting providers, email marketing tools)
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Payment processors
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Webinar or learning management platforms
Such sharing is limited to what is necessary to operate our services.
We do not share personal data for unrelated marketing by third parties.
Data Retention
We retain personal data only for as long as necessary to:
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Fulfill educational services
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Comply with legal requirements
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Resolve disputes
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Enforce agreements
Inactive student portal accounts may be archived or deleted after a reasonable period.
Your Rights
You have the right to:
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Access your personal data
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Correct inaccurate information
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Withdraw consent (where applicable)
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Request deletion, subject to legal limitations
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Lodge a complaint with the National Privacy Commission
Requests may be sent to the contact details listed below.
Cookies & Tracking Technologies
Our website may use cookies and analytics tools to:
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Improve user experience
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Analyze website performance
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Track marketing effectiveness
You may disable cookies through your browser settings, though certain features may not function properly.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.
However, no online transmission is completely secure. By using our website, you acknowledge this inherent risk.
Third-Party Links
Our website or student portal may contain links to third-party websites, brokers, or financial platforms.
We are not responsible for the privacy practices or content of external sites.
Children’s Privacy
TradeX educational programs are intended for individuals 18 years old and above.
We do not knowingly collect personal information from minors without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the website constitutes acceptance of the updated policy.
Contact Us
If you have questions regarding this Privacy Policy or your personal data, you may contact:
TradeX Data Protection Officer / Support Team
Email: support@tradex-philippines.com
Address: 28F, Spaces, World Plaza Building, 4th Ave, Cor 31st St. Bonifacio Global City, Taguig.
How We Use Your Information
We use your information to:
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Process course enrollments and subscriptions
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Provide access to the student portal
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Deliver educational content and webinars
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Respond to inquiries and support requests
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Send administrative updates
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Improve our website and learning systems
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Comply with legal obligations
We do not sell your personal data to third parties.